Shipping and Returns
Shipping Policy
Orders placed after midday (Monday to Friday) will be processed the next business day.
Please note we do not Process or Dispatch orders on weekends or Bank Holidays.
Processing is usually complete within 1-3 Business days and in very busy periods may take a little longer as all items are made to order.
Custom orders that have been quoted will have the lead and approximate delivery time confirmed at time of invoicing
All orders are sent via a courier of our choice, and we may change the couriers we use without notice, Standard Shipments will be sent via DHL and can take 1-3 business days.
International orders will be sent via Royal Mail or DHL and can take 5-10 business days.
Orders placed after midday on Friday will be processed on the following Monday.
Please Note,
If you are away from the delivery address our courier will put a card through your door allowing you to re-book a delivery with the courier or allow you to pick up the order from the depot or sorting office. The courier has the right to attempt a delivery to a nearby neighbour, rather than redelivering the next day.
For European orders, parcels can sometimes get delayed or held at customs. Therefore, please allow up to 25 working days for your parcel to get delivered.
PlazCutz reserves the right to charge the full shipping fee applicable to resend if the item is returned to us because the customer could not take delivery for any reason.
Courier returned items will be added back into our stock and your account credited with the order total, minus the fee the courier charges us to deliver the item back to us. You will have to replace the order to have the item re-shipped. If you require a refund on items returned by the courier this will be done minus the couriers fee.
Custom Manufactured parts cannot be returned and will be resent incurring additional delivery costs.
If a customer inputs any incorrect address details on their order, which causes the parcel to be delivered incorrectly. We will not hold any responsibility for this parcel.
ie, the customer will have to try and retrieve the parcel themselves at their own cost.
Please message for any further information at: craig@plazcutz.com
Please note we do not Process or Dispatch orders on weekends or Bank Holidays.
Processing is usually complete within 1-3 Business days and in very busy periods may take a little longer as all items are made to order.
Custom orders that have been quoted will have the lead and approximate delivery time confirmed at time of invoicing
All orders are sent via a courier of our choice, and we may change the couriers we use without notice, Standard Shipments will be sent via DHL and can take 1-3 business days.
International orders will be sent via Royal Mail or DHL and can take 5-10 business days.
Orders placed after midday on Friday will be processed on the following Monday.
Please Note,
If you are away from the delivery address our courier will put a card through your door allowing you to re-book a delivery with the courier or allow you to pick up the order from the depot or sorting office. The courier has the right to attempt a delivery to a nearby neighbour, rather than redelivering the next day.
For European orders, parcels can sometimes get delayed or held at customs. Therefore, please allow up to 25 working days for your parcel to get delivered.
PlazCutz reserves the right to charge the full shipping fee applicable to resend if the item is returned to us because the customer could not take delivery for any reason.
Courier returned items will be added back into our stock and your account credited with the order total, minus the fee the courier charges us to deliver the item back to us. You will have to replace the order to have the item re-shipped. If you require a refund on items returned by the courier this will be done minus the couriers fee.
Custom Manufactured parts cannot be returned and will be resent incurring additional delivery costs.
If a customer inputs any incorrect address details on their order, which causes the parcel to be delivered incorrectly. We will not hold any responsibility for this parcel.
ie, the customer will have to try and retrieve the parcel themselves at their own cost.
Please message for any further information at: craig@plazcutz.com
Returns & Refund Policy
If you are not 100% satisfied with your purchase, you can return the product for a full refund to your payment source to:
PlazCutz
16b Middlegate
White Lund Ind Est
Morecambe
LA3 3BN
You can return a product for up to 30 days from the date you purchased it
Any product you return must be in the same unused condition you received it
Unfortunately custom manufactured parts and items cannot be returned.
If you have any questions
or would like to return your item please contact us at
craig@plazcutz.com
PlazCutz
16b Middlegate
White Lund Ind Est
Morecambe
LA3 3BN
You can return a product for up to 30 days from the date you purchased it
Any product you return must be in the same unused condition you received it
Unfortunately custom manufactured parts and items cannot be returned.
If you have any questions
or would like to return your item please contact us at
craig@plazcutz.com
Privacy Policy
PlazCutz will never pass on, sell or distribute any information that is obtained via messaging or purchases.
You will only ever be contacted by us via your supplied details during an order for further information, item tracking purpose's or problems with an address, location or order ect.
You will only ever be contacted by us via your supplied details during an order for further information, item tracking purpose's or problems with an address, location or order ect.
Location
White Lund Ind Est Morecambe, Lancashire LA3 3BN
Email
Craig@plazcutz.com
Established 2012
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Working hours
- Mon - Fri
- -
- Sat - Sun
- Closed